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Denial Calling & Account Receivable (AR) Calling

The major and most important function that determines the efficiency and success of the Billing operations is the turning over of receivables into cash. The major factor that determines the continuity and success of the billing contract is the ability of the billing company to maintain steady and healthy revenue streams on a monthly basis.

How we offer our clients Denial & AR Calling functionality:

  • Our aim is to improve the client’s cash flow by reducing days in A/R and improving profitability, by increasing collections ratio. Our skilled staff is trained to identify patient accounts that require follow-up and take the necessary action to collect un-paid and partially paid claims.
  • Ability to work offline (using spreadsheets or reports) or directly from Client Software Reports.

Our process mechanism helps in identifying category / payer combinations and works on resolving the mix that results in the best collections. Using this approach, we are able to quickly achieve results and also apply early feedback across the entire category.